Life Insurance Claim Fax Service — Send Death Benefit Forms Online
Fax life insurance death benefit claim forms, death certificates, and supporting documents to any carrier — from your phone or computer. No fax machine, no account, no subscription. Pay only if delivery succeeds.
When Faxing a Life Insurance Claim Makes Sense
Many life insurance carriers still accept or require fax for death benefit claim submissions. Faxing is especially useful when:
- Your carrier's claims department lists a fax number for claim form submission
- You need to send documents immediately — fax arrives in minutes vs. days by mail
- You are filing claims with multiple carriers and need fast, trackable delivery for each
- You want a transmission confirmation as proof that documents were received
- You are a funeral home, estate attorney, or financial advisor filing on behalf of a family
- The deceased was a federal employee and FEGLI (OPM FE-6) forms need to reach OFEGLI
Common documents people fax for life insurance claims:
Important: Some carriers require an original certified death certificate by mail even if they accept faxed claim forms. Faxing your claim gets the process started immediately while you arrange the original.
Life Insurance Carrier Fax Numbers for Claims
Use the table below to find your carrier's claims fax number. Always confirm the current fax number with your carrier before sending.
| Carrier | Claims Fax | Phone |
|---|---|---|
| TruStage (CUNA Mutual) | 608-236-8030 | 800-779-5433 |
| TruStage Final Expense | 605-719-0601 | 800-621-7162 |
| Genworth | 434-948-5783 | See website |
| Lincoln Heritage | 602-808-8845 | 855-706-2396 |
| Prudential (Group) | 844-625-7807 | 800-524-0542 |
| MetLife (FEGLI) | 570-558-8659 | 800-638-5000 |
| New York Life / AARP | 855-381-5010 | 800-225-5695 |
| Transamerica | 866-586-6528 | 800-523-7900 |
| Aflac | 508-853-0310 | 800-992-3522 |
Fax numbers are sourced from carrier websites as of March 2026. Always verify the current fax number with your insurer before sending sensitive documents. OneFaxNow is not affiliated with any insurance carrier listed above.
How to Fax a Life Insurance Claim with OneFaxNow
Gather your claim documents
- • Download and complete your carrier's death benefit claim form
- • Obtain a certified copy of the death certificate
- • Prepare any supporting documents (W-9, POA, marriage certificate)
- • Save or scan everything as PDF, DOCX, JPG, PNG, or TIF
Upload your documents
- • Go to Pay-Per-Fax and upload your claim package
- • Multiple files merge into a single fax in order
- • Limits: up to 20 MB per file and 50 pages total
Add a cover page (recommended)
Include the insured's name and policy number, mark it "Death Benefit Claim" in the subject line, and add your contact information as the beneficiary. OneFaxNow can generate one for you, or upload your own.
Enter your carrier's claims fax number
Use the carrier fax number table above or check your carrier's website. We automatically format the number for you.
Pay only if delivery succeeds
Pricing starts at $3.50 for 1-10 pages and $5.00 for 11-50 pages.
We authorize at checkout and capture only if delivery succeeds. If all retries fail, you pay $0.
Track your claim fax in real time
Watch live progress on your Fax Status page. If the carrier's line is busy, we retry up to 3 times. You'll receive email confirmation when delivered.
Why Families Choose OneFaxNow for Life Insurance Claims
No account, no subscription, no extra stress
You are already dealing with enough. Send your claim fax without creating an account or signing up for a monthly plan. One fax, one payment, done.
Pay only on successful delivery
Your card (or Apple Pay/Google Pay) is authorized at checkout. If the fax cannot be delivered after retries, the authorization is released and you pay nothing.
Send from home — no trip to a store
No driving to FedEx, UPS, or Staples during a difficult time. Fax your claim from your phone, tablet, or computer in minutes.
Automatic retries for busy carrier lines
Insurance claims departments can have busy fax lines. OneFaxNow automatically retries up to 3 times. You can follow each attempt on your status page.
Private and secure document handling
Death certificates and financial claim forms stay private. Documents are transmitted securely and deleted after delivery — no public fax machine, no strangers nearby.
Simple Pricing for Life Insurance Claim Faxes
Most claim packages fit into our standard pricing tiers.
Lite Claim Fax
1-10 pages
Ideal for a claim form and death certificate
Standard Claim Fax
11-50 pages
For larger claim packages with supporting documents
- U.S. & Canada fax numbers only
- Cover page counts toward total page count
- Pay only on successful delivery
If your claim includes medical records or PHI, is available starting at $6.50 for 1-10 pages.
Life Insurance Claim Fax Questions
What documents do I need to fax for a life insurance death benefit claim?
You typically need: (1) the completed claim form from your specific insurer, (2) a certified copy of the death certificate, (3) an IRS Form W-9 for tax reporting on proceeds, and (4) supporting identity documents like a marriage certificate or divorce decree if your name has changed since the policy was issued.
Can I fax a death certificate to a life insurance company?
Many insurers accept a faxed copy of the death certificate to begin processing the claim. However, some carriers — especially for larger benefit amounts — may also require an original certified copy sent by mail. Faxing gets your claim started immediately while you arrange the original.
How long does a life insurance company have to pay a death benefit?
Most insurers process claims within 30 to 60 days after receiving all required documentation. Delays typically occur due to incomplete paperwork. Some final expense carriers like Lincoln Heritage aim to issue checks within 24 hours of receiving a complete claim.
Is there a deadline to file a life insurance death benefit claim?
There is no hard federal deadline, but insurers encourage filing within one to two years of the policyholder's death. If benefits go unclaimed for three to five years, the state may claim the funds through escheatment laws. Filing promptly helps avoid delays and complications.
Can someone else fax life insurance claim documents on my behalf?
Yes. If you have Power of Attorney, are the executor of the estate, or are a funeral home or attorney acting on behalf of the family, you can file and fax claim documents on behalf of the beneficiary. Include a copy of the POA or letters testamentary with your submission.
Do I need HIPAA mode to fax a life insurance claim?
In most cases, no. Life insurance claims typically involve financial documents like claim forms, death certificates, and W-9s rather than medical records. However, if your claim package includes medical records, cause-of-death documentation, or other Protected Health Information (PHI), you can enable HIPAA mode for an additional layer of security starting at $6.50.
Ready to Fax Your Life Insurance Claim?
Upload your claim form and death certificate, enter your carrier's fax number, and send — no fax machine, no subscription, and no account required.