Fax at FedEx vs OneFaxNow — 2026 Cost, Time & Privacy Comparison
Before you drive to a FedEx Office and pay per-page fax fees, compare it to sending the same fax online from home for a flat $3.50–$5.00. No trip, no public machine, optional HIPAA for medical documents.
FedEx Office
- •$1.89–$2.49+ per page; 50 pages = $80–$110
- •Charged even if your fax fails to send
- •In-store only, public machines, no phone uploads
OneFaxNow
- $3.50 for 1–10 pages, $5.00 for 11–50 pages
- Pay only on successful delivery (free retries)
- Fax from your phone 24/7 — scan docs with your camera
Should You Fax at FedEx — or Use OneFaxNow Instead?
FedEx Office fax is fine if:
- You're already inside a FedEx Office store
- You have 1–2 non-sensitive pages
- You don't mind per-page pricing and a public machine
OneFaxNow is usually better if:
- You're sending more than a couple pages
- You care about privacy
- You're sending medical/PHI and need HIPAA + BAA
- You'd rather fax from home/phone in a few minutes
Key takeaway: A 10-page fax costs $22+ at FedEx vs $3.50 with OneFaxNow. A 50-page fax? $110 at FedEx vs just $5.00 with us — that's 95% savings.
How Much Does It Cost to Fax at FedEx vs OneFaxNow?
FedEx Office pricing: Local faxes are $1.89 first page + $1.59/additional. Long-distance/domestic faxes are $2.49 first page + $2.19/additional. Prices vary by store.
| Pages | FedEx Local | FedEx Domestic | OneFaxNow | You Save |
|---|---|---|---|---|
| 3 | $5.07 | $6.87 | $3.50 | 31–49% |
| 5 | $8.25 | $11.25 | $3.50 | 58–69% |
| 10 | $16.20 | $22.20 | $3.50 | 78–84% |
| 20 | $32.10 | $44.10 | $5.00 | 84–89% |
| 50 | $79.80 | $109.80 | $5.00 | 94–95% |
Warning: FedEx charges ~$1.00 even when your fax fails to send. With OneFaxNow, you only pay on successful delivery.
OneFaxNow Pricing
- Lite: $3.50 (1–10 pages)
- Standard: $5.00 (11–50 pages)
- Optional HIPAA add-on: +$3 (Lite) / +$5 (Standard)
FedEx Office Hidden Fees
- Cover page: $0–$2 (varies by store)
- Receiving faxes: $1.00/page
- Failed transmission: ~$1.00 (still charged)
- International: $5.99 first + $3.99/page
Bottom line: If you're sending more than 2–3 pages, OneFaxNow is usually dramatically cheaper than faxing at FedEx.
Driving to FedEx vs Sending a Fax from Your Couch
FedEx Office Experience
- 1Find a FedEx Office that actually has fax services
- 2Drive/park, possibly wait in line
- 3Use a public machine or ask staff to help
- 4Pay at the counter, keep your paper receipt
- 5Limited by store hours (e.g., 8am–8/9pm, shorter on weekends)
OneFaxNow Experience
- 1Open your browser on phone or laptop
- 2Upload PDF/Word/images
- 3Enter fax number (U.S./Canada), optional cover page
- 4Pay with card/Apple Pay/Google Pay
- 5Track delivery in real time; pay only on success
See our detailed breakdown: Online Fax vs FedEx Office – True Cost & Time Comparison
Privacy: Public FedEx Machine vs Private, HIPAA-Ready Fax
At FedEx Office
- •You're using a shared, public machine or handing documents to staff
- •Documents may sit in output trays for a bit
- •There's no BAA and no dedicated HIPAA-compliant pipeline advertised for patient PHI; FedEx is essentially a conduit, not a healthcare fax vendor
With OneFaxNow
- Upload directly from your own device over encrypted (TLS) connections
- Files are processed, sent, and automatically deleted:
- Standard mode: minimal retention for delivery + receipts
- HIPAA Mode: stricter handling, automatic PHI deletion with audit logging
- You get an instant BAA and a HIPAA Audit Dashboard for PHI faxes
If you're faxing medical records or other PHI, FedEx's in-store fax is usually not enough for HIPAA compliance. OneFaxNow's HIPAA Mode is specifically designed for that use case, with a BAA and detailed audit logs.
Learn about HIPAA FaxFedEx Fax vs OneFaxNow – Feature Comparison
| Feature | FedEx Office Fax | OneFaxNow |
|---|---|---|
| How you fax | In person at a FedEx Office store | Online from any device |
| Pricing model | Per page (e.g., $1.89–$2.49+ per domestic page) | Flat: $3.50 (1–10 pages), $5.00 (11–50 pages) |
| Hours | Store hours only, varies by location | 24/7 |
| Location | Must travel to a store | Home, office, anywhere with internet |
| Privacy | Public machines; staff can see documents | Private, encrypted, no public handling |
| HIPAA support | No BAA for walk-in fax customers | Optional HIPAA Mode with BAA, audit logs, secure deletion |
| Tracking | Paper receipt | Real-time online status + email confirmation |
| Retry on busy line | Depends on store/machine | Up to 3 automatic retries; pay only on success |
| If fax fails? | Still charged ~$1.00 | No charge — pay only on success |
| Fax from phone? | No — must bring paper documents | Yes — upload files or scan with camera (iOS soon) |
| Account required? | No, but in-store process & wait time | No account; quick pay-per-fax checkout |
When It Still Makes Sense to Fax at FedEx
FedEx Office is still fine if:
- You're already standing in a FedEx Office for shipping/printing
- You only have one or two pages
- The documents are not particularly sensitive, and you don't need HIPAA
- You prefer to pay in person at the counter
But for anything longer, more sensitive, or time-critical, an online pay-per-fax option like OneFaxNow is usually cheaper, more private, and a lot faster than "find a FedEx, drive, wait, fax, pay, drive back."
FedEx Fax vs Online Fax – Common Questions
Can you fax at FedEx Office?
Yes, most FedEx Office locations offer self-service or assisted faxing during store hours. You can send local, domestic, and international faxes there. But you'll pay per page and need to visit in person. OneFaxNow lets you send the same fax online, from home, often at a much lower total price—especially for multi-page documents.
How much does it cost to fax at FedEx?
FedEx Office charges $1.89 for the first page and $1.59 for additional pages on local faxes. Long-distance/domestic faxes cost $2.49 for the first page and $2.19 for additional pages. International faxes run $5.99 first page and $3.99 additional. Prices vary by location since FedEx Office stores are franchises. By contrast, OneFaxNow charges a flat $3.50 for up to 10 pages and $5.00 for up to 50 pages.
Does FedEx charge if my fax fails to send?
Yes—this is a common complaint. FedEx Office typically charges around $1.00 even when your fax transmission fails. With OneFaxNow, you only pay when your fax is successfully delivered. We automatically retry up to 3 times on busy signals at no extra cost.
How much does FedEx charge to receive a fax?
FedEx Office charges approximately $1.00 per page to receive incoming faxes. You'll need to provide the store's fax number to the sender and pick up the pages in person. OneFaxNow is a send-only service focused on outbound faxing.
Can I fax from my phone at FedEx?
No—FedEx Office requires you to bring physical paper documents to the store. You cannot email or upload files from your phone to their fax machines. With OneFaxNow, you can fax directly from your phone by uploading PDFs, photos, or documents. Our Android app even has a built-in document scanner so you can use your camera instead of a scanner. iOS app coming soon.
Is faxing at FedEx private or secure enough for medical records?
FedEx Office markets its stores as secure, but practical privacy can be limited: you're using a public machine or handing documents to staff in a shared environment. If you're sending medical records or PHI, HIPAA typically requires a Business Associate Agreement (BAA) with any vendor that processes PHI on your behalf. Retail walk-in fax counters like FedEx Office generally don't offer BAAs—whereas OneFaxNow's HIPAA Mode provides an instant BAA plus a full audit trail.
Why doesn't FedEx show fax prices on their website?
FedEx Office stores operate as franchises, so pricing can vary by location. The official FedEx website directs you to call your local store for current rates. This lack of transparency is frustrating when you need to budget for a fax. OneFaxNow shows upfront pricing: $3.50 for 1-10 pages, $5.00 for 11-50 pages.
Is there a cheaper alternative to faxing at FedEx?
Yes. Online pay-per-fax services like OneFaxNow are often much cheaper for multi-page faxes. A 10-page domestic fax costs about $22 at FedEx but only $3.50 with OneFaxNow. A 50-page fax would cost nearly $110 at FedEx versus just $5.00 with us—that's 95% savings.
Do I need an account or subscription to use OneFaxNow?
No. OneFaxNow is strictly pay-per-fax—no account, no subscription. You upload your documents, enter a U.S./Canada fax number, and pay only if the fax is delivered successfully.
Skip the Trip to FedEx — Send Your Fax Online Instead
If you were about to search for "fax at FedEx near me," you can stop here. Upload your document, enter the fax number, and send it online in minutes — with flat pricing, real-time tracking, and optional HIPAA for medical faxes.