Online Fax vs FedEx Office: True Cost and Time Comparison

When deciding how to send important documents, you might be torn between visiting a FedEx Office or using an online fax service like OneFaxNow. Here's the bottom line: online faxing is faster, cheaper, and more convenient.

FedEx Office charges per page, with costs ranging from $1.89 to $2.19 domestically and up to $7.99 internationally. Add travel, parking, and time, and the total expense skyrockets. On the other hand, OneFaxNow offers flat rates - $3.50 for up to 10 pages or $5.00 for up to 50 pages - with no hidden costs or trips required. Plus, it’s available 24/7, takes under 2 minutes, and offers optional HIPAA compliance for secure transmissions.

Quick Takeaways:

• Cost: OneFaxNow saves money with flat pricing; FedEx Office costs escalate with page count and hidden fees.
• Time: Online faxing takes minutes, while FedEx trips can take 45 minutes or more.
• Convenience: OneFaxNow works anytime, anywhere; FedEx is limited to store hours.
• Compliance: OneFaxNow offers optional HIPAA compliance; FedEx does not guarantee it.

Quick Comparison

Feature	FedEx Office	OneFaxNow
Cost (5 pages)	$9.45–$10.95 + hidden fees	$3.50 flat
Time Required	~45 minutes	~2 minutes
Availability	Store hours only	24/7
HIPAA Compliance	Not guaranteed	Optional (+$3–$5)
Travel Needed	Yes	No

If you value your time, money, and convenience, online faxing is the better choice for most situations.

Cost Breakdown: Online Fax vs FedEx Office

When it comes to faxing, the true cost isn’t just about the per-page price you see advertised. With FedEx Office, for example, you also need to account for travel expenses, parking fees, and, perhaps most importantly, the value of your time.

Pricing Models and Upfront Costs

FedEx Office uses a straightforward per-page pricing model. Domestic faxes typically range from $1.89 to $2.19 per page, while international faxes can cost anywhere between $5.99 and $7.99 per page, depending on the location.

On the other hand, OneFaxNow takes a different approach with a flat, pay-per-fax pricing structure. Their Lite plan (1–10 pages) costs $3.50, and their Standard plan (11–50 pages) is $5.00. No monthly subscriptions. No setup fees. You simply pay for what you send.

Here’s an example to put things into perspective:

• A 5-page medical form at FedEx Office would cost approximately $9.45 to $10.95 (5 pages × $1.89–$2.19).
• That same fax with OneFaxNow? Just $3.50 flat.

The savings become even more apparent with longer documents. A 25-page insurance packet would cost about $47.25 to $54.75 at FedEx Office, compared to $5.00 with OneFaxNow.

Hidden and Extra Costs

FedEx Office’s per-page pricing isn’t the only expense to consider. A typical trip to a FedEx Office location can add hidden costs like:

• Fuel for a 10-mile round trip: ~$1.38
• Parking fees: ~$4.00
• Your time: $10–$15 (valued at $25/hour)

There may also be additional charges for services like cover page creation, which can cost $1.00 to $2.00.

For those needing HIPAA compliance, OneFaxNow offers an optional add-on that includes audit logging, enhanced handling, and instant Business Associate Agreement (BAA) generation. This feature costs an additional $3.00 for Lite faxes (bringing the total to $6.50) or $5.00 for Standard faxes. For healthcare professionals, this option can simplify compliance compared to managing HIPAA requirements at retail faxing locations.

Cost Comparison Table

Here’s a side-by-side look at the total costs for various scenarios, factoring in both base and hidden expenses:

Scenario	FedEx Office (Base Cost)	OneFaxNow Cost	Total FedEx Cost (Including Hidden Costs)
1-page form	$1.89–$2.19	$3.50	$17.69–$22.15
5-page medical record	$9.45–$10.95	$3.50	$25.25–$30.91
10-page legal document	$18.90–$21.90	$3.50	$34.70–$41.86
25-page insurance packet	$47.25–$54.75	$5.00	$63.05–$74.71
HIPAA 5-page fax	$9.45–$10.95	$6.50	$25.25–$30.91

*Hidden costs include travel, parking, and time.
**HIPAA compliance is not guaranteed at FedEx Office retail locations.

Why Choose OneFaxNow for Cost-Conscious Faxing?

Even a single-page fax can rack up costs once you factor in travel time and parking. For anyone sending regular or multi-page documents - like medical records, legal forms, or insurance packets - OneFaxNow’s flat-rate pricing is a clear winner. It’s not just about saving money; it’s about the convenience of online faxing combined with the added security of built-in HIPAA compliance.

Next, we’ll dive into how these cost differences affect overall time and convenience.

Time and Convenience: Online Fax vs. FedEx Office

When weighing the choice between online faxing and a trip to FedEx Office, the value of time often outweighs the cost of a modest fee. Think about it: a quick online process that takes just 2 minutes versus a 45-minute round trip to a store. For anyone dealing with urgent medical forms or time-sensitive legal documents, that time difference can make all the difference.

Comparing Total Process Time

A visit to FedEx Office typically involves about 45 minutes, factoring in travel, waiting in line, and manual processing. Their hours - usually 8:00 AM to 8:00 PM on weekdays with shorter hours on weekends - can also limit when you can send your fax.

On the other hand, OneFaxNow lets you send a fax in under 2 minutes. The process is simple: upload your document (PDF, Word, JPG, or other supported formats), enter the recipient’s fax number, and securely check out using Stripe. And you can do this anytime, from anywhere - whether you’re at your desk or on the move.

To put it in perspective, sending a 5-page fax at FedEx Office could easily take 45 minutes, while the same task online takes less than 2 minutes. For healthcare providers juggling patient referrals or legal professionals managing urgent filings, this time saved translates directly into smoother operations and lower costs.

Travel and Gas Costs

A round trip to a FedEx Office adds extra expenses - fuel, parking fees, and wear on your vehicle. In urban areas, parking alone can cost $2.00 to $8.00, not to mention the time spent hunting for a spot. These travel-related costs quickly add up.

Online faxing eliminates all of these expenses. Whether you’re sending one page or fifty, your location doesn’t matter, and there’s no extra cost tied to travel. This makes online faxing not only faster but also far more budget-friendly.

Convenience Comparison Table

Factor	FedEx Office	OneFaxNow
Availability	Limited to store hours (8 AM–8 PM)	24/7 access from anywhere
Account Setup	None required	None required
Total Process Time	About 45 minutes (including travel)	Under 2 minutes
Device Compatibility	In-store fax machines only	Any internet-enabled device
File Format Support	Primarily physical documents	Common digital formats
Payment Options	Cash or card at location	Secure Stripe checkout (Apple Pay, Google Pay)
Delivery Tracking	Basic receipt with limited tracking	Real-time status updates with tracking link
HIPAA Compliance	Not guaranteed	Optional HIPAA mode with audit logging

The ability to fax documents 24/7 is a game-changer for professionals like healthcare providers and lawyers who often face tight deadlines. A court document needed at 11:00 PM or a medical referral required on a Sunday morning? These are near-impossible tasks at FedEx Office but easily handled with an online faxing service.

Why OneFaxNow Is the Better Choice for Time-Sensitive Needs

For professionals who need to send HIPAA-compliant documents quickly, OneFaxNow stands out. It eliminates the hassle of travel, waiting, and extra expenses like gas and parking. Plus, the process is fast - under 2 minutes from start to finish. Combine that with secure payment options and robust compliance features, and it’s clear why OneFaxNow is the go-to solution for anyone prioritizing efficiency and cost savings. Up next, we’ll dive into the security and compliance benefits that make this service even more compelling.

HIPAA Compliance and Security Features

Handling sensitive healthcare or legal documents often requires more than just a reliable fax service - it demands compliance with strict regulations like HIPAA. For healthcare providers, insurance companies, and legal professionals, how fax services manage protected health information (PHI) can directly affect their compliance efforts.

HIPAA Compliance Options and Costs

FedEx Office does not provide HIPAA-compliant faxing services. Their fax machines lack critical features such as audit logging and automatic Business Associate Agreement (BAA) generation, both of which are essential for safeguarding PHI.

In contrast, OneFaxNow offers an optional HIPAA mode designed to meet these requirements. For an additional $3.00 on Lite faxes (1–10 pages) or $5.00 on Standard faxes (11–50 pages), OneFaxNow ensures full HIPAA compliance. This includes enhanced document handling protocols, audit logging, and instant BAA generation through a compliance dashboard. The dashboard allows users to execute and download BAAs immediately, ensuring that documents are handled according to HIPAA standards. Additionally, the service includes delivery tracking, providing a clear accountability trail for sensitive transmissions.

Delivery Tracking and Refund Policies

FedEx Office provides only basic fax receipts, with no real-time tracking or automatic retry attempts for failed transmissions. On the other hand, OneFaxNow offers robust tracking features, including a unique job ID, real-time updates, and automatic retries. This ensures secure and documented delivery - an essential component of HIPAA compliance. If a transmission fails, OneFaxNow retries up to three times automatically, and customers are only charged once the fax is successfully delivered.

Security Features Comparison Table

Security Feature	FedEx Office	OneFaxNow
HIPAA Compliance	Not available	Optional HIPAA mode (+$3 on Lite, +$5 on Standard)
Business Associate Agreement	Not offered	Instant BAA generation and download
Audit Logging	Not available	Full audit trail with HIPAA mode
Data Storage Policy	Not publicly stated	No permanent storage of documents
Transmission Encryption	Standard fax protocols	Encrypted transmission
Delivery Confirmation	Basic receipt only	Real-time tracking with job ID
Failed Delivery Policy	Payment required regardless	Success-only payment capture
Retry Attempts	Manual resubmission required	Automatic retries up to 3x
Compliance Dashboard	Not available	Dashboard access with HIPAA mode

Last verified: August 21, 2025

OneFaxNow’s compliance dashboard is a standout feature, offering the detailed documentation trail that HIPAA auditors often require. This includes transmission logs, delivery confirmations, and updated BAA status - all features missing from traditional in-store fax services like those at FedEx Office.

For medical practices managing patient records or law firms sending confidential client information, OneFaxNow’s HIPAA-compliant options, real-time delivery tracking, and success-only billing provide the security and accountability necessary for transmitting sensitive documents. With these compliance features covered, let’s move on to examine file support and customer service.

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File Support, Delivery Updates, and Customer Support

When it comes to online fax services versus in-store options like FedEx Office, the differences in technology and user experience are hard to ignore. These distinctions can help you decide which service aligns better with your document transmission needs and workflow preferences. Let’s break down how these options stack up in terms of file compatibility, delivery tracking, and customer support.

File Types and Page Limits

FedEx Office requires you to bring physical documents to their location, which can be a challenge for remote workers or anyone without easy access to a FedEx store.

On the other hand, OneFaxNow takes a digital-first approach. It supports a variety of file formats, including PDF, DOCX, TXT, JPG, JPEG, PNG, TIF, and TIFF. You can send up to 50 pages per transmission, with a file size limit of 20 MB. This flexibility is particularly useful for industries like healthcare and legal services, where handling diverse document types efficiently is crucial.

Delivery Updates and Status Tracking

FedEx Office doesn’t offer detailed real-time tracking or automatic retries for failed transmissions. In contrast, OneFaxNow provides real-time tracking through email updates, complete with a unique job ID and tracking link. If a fax fails, the system automatically retries up to three times at no extra cost, and payment is only processed once the fax is successfully delivered. This eliminates the hassle of manual resubmissions and ensures a smoother experience.

But tracking isn’t the only area where online faxing shines - customer support plays a big role too.

Customer Support and Documentation

Online fax services like OneFaxNow often provide multiple support channels, such as email, phone, and live chat. They also feature extensive self-help resources, including FAQs, help centers, and tutorials. By comparison, FedEx Office limits its support to in-store assistance, which may not be convenient for everyone.

OneFaxNow goes a step further by combining self-service efficiency with responsive support. Its no-account setup reduces potential issues, and it offers clear documentation on topics like HIPAA compliance, file formats, and troubleshooting. For healthcare providers, the HIPAA compliance dashboard is a standout feature, offering quick access to audit logs, transmission records, and BAA documentation. This makes regulatory reviews and audits much easier to manage.

Final Recommendation: Which Fax Option to Choose

When it comes to cost, convenience, and features, online faxing stands out as the smarter choice. The differences in pricing, accessibility, and compliance capabilities can make a big difference in both your budget and workflow.

Key Findings Summary

• Pricing: OneFaxNow offers flat rates ($3.50 for 1–10 pages; $5.00 for 11–50 pages), making it easy to predict costs. On the other hand, FedEx Office uses variable per-page pricing, which can quickly add up.
• Convenience: Online faxing is available 24/7, saving you the hassle of traveling, spending on gas, or working around store hours.
• Compliance: OneFaxNow’s HIPAA mode includes instant BAA generation and audit logging, making it a reliable option for healthcare-related faxing. FedEx Office, however, lacks documented HIPAA compliance features.

FedEx Office may still be worth considering if you need in-person help, are already at the store for other services, or prefer a physical confirmation slip for your records. But for most users, the advantages of online faxing are hard to ignore.

Why OneFaxNow Is the Better Choice

Beyond the clear benefits of cost and time savings, OneFaxNow simplifies the entire faxing process. With no account setup required, it’s designed for quick, hassle-free use. You can send a fax in under a minute - no profiles, subscriptions, or recurring charges to worry about.

OneFaxNow supports a wide range of file formats, including PDF, DOCX, TXT, JPG, JPEG, PNG, TIF, and TIFF, with a generous 20 MB file size limit. For healthcare professionals, the HIPAA mode is a game-changer, offering instant BAA execution, access to audit logs, and compliance documentation directly from the dashboard. Plus, you’re only charged for successfully delivered faxes, thanks to automatic retries (up to three attempts).

If you’re looking for a solution that balances affordability, speed, and compliance, OneFaxNow is the clear winner.

Get Started with Online Faxing

Say goodbye to unnecessary trips and unpredictable fees. With OneFaxNow, you can send your first fax online in just a few clicks - no account setup, passwords, or subscriptions required.

Simply upload your document, enter the fax number, and check out securely via Stripe. You’ll receive real-time tracking updates and a unique job ID, with payment processed only after successful delivery.

Send a Fax Online - No Account Required

For healthcare professionals managing sensitive documents like patient records or insurance forms, enabling HIPAA mode ensures secure, compliant transmissions with full audit trails.

Get HIPAA-Compliant Faxing

FAQs

How does OneFaxNow's pricing compare to FedEx Office for sending multi-page documents?

OneFaxNow offers straightforward pay-per-fax pricing, starting around $1.99 per page. If you're sending higher volumes, bulk discounts can bring the cost down to as little as $0.40 per page for 50 pages. By comparison, FedEx Office charges between $2.19 and $2.49 per page for local and domestic faxes, though these rates can vary depending on the location.

For multi-page documents, OneFaxNow often comes out as the more budget-friendly option, especially for larger volumes. Its bulk discounts and steady pricing structure make it a better choice than FedEx Office, which has location-specific rates and higher per-page charges.

What makes OneFaxNow a great choice for sending HIPAA-compliant documents?

OneFaxNow prioritizes HIPAA compliance, offering an optional HIPAA mode to handle sensitive health information with extra care. To streamline legal safeguards, users can instantly execute and download a Business Associate Agreement (BAA) directly from the dashboard.

The platform also includes a detailed audit trail, enabling users to monitor all fax activities and effortlessly meet regulatory standards. These tools make OneFaxNow a dependable choice for securely managing and transmitting HIPAA-compliant documents.

Why is online faxing a more convenient option than using FedEx Office for sending documents?

Online faxing offers a level of convenience that traditional methods simply can't match. Forget about driving to a store, waiting in line, or burning through gas just to send a fax. With online services, you can send documents instantly from the comfort of your home or office, saving time, energy, and money.

What’s more, online faxing often comes packed with handy features like real-time delivery tracking, automatic retries for failed attempts, and instant success confirmations. These tools make the process smoother and more reliable, giving it a clear edge over traditional options like in-store faxing at places such as FedEx Office.